01 / Brief & Research

LIO needed a clearer, more supportive mobile onboarding flow.

The work focused on:

  • a clearer step-by-step survey structure
  • lower cognitive load through grouping and progressive disclosure
  • a softer, more approachable visual language
  • guidance that felt supportive rather than evaluative

The goal was to reduce friction without losing useful insight.

02 / Results

The result was a clearer onboarding flow leading into personalised guidance.

The design provided:

  • a more engaging survey flow
  • a softer, more consistent visual language
  • a stronger foundation for future product growth

It set a more human tone for financial onboarding.

03 / Impact

  • Turned a complex assessment into a friendlier onboarding flow
  • Made next steps easier to understand
  • Created a stronger entry point for personalised guidance

01 / Brief & Research

LIO needed a clearer, more supportive mobile onboarding flow.

The work focused on:

  • a clearer step-by-step survey structure
  • lower cognitive load through grouping and progressive disclosure
  • a softer, more approachable visual language
  • guidance that felt supportive rather than evaluative

The goal was to reduce friction without losing useful insight.

02 / Results

The result was a clearer onboarding flow leading into personalised guidance.

The design provided:

  • a more engaging survey flow
  • a softer, more consistent visual language
  • a stronger foundation for future product growth

It set a more human tone for financial onboarding.

03 / Impact

  • Turned a complex assessment into a friendlier onboarding flow
  • Made next steps easier to understand
  • Created a stronger entry point for personalised guidance
  • LIO App

    UX and UI for a clearer, more supportive onboarding flow.

    Year

    2020

    Duration

    1 month

    Responsibilities

    Product & UX design
    Onboarding flows & information architecture
    Mobile UI & visual system

    01 / Brief & Research

    LIO needed a clearer, more supportive mobile onboarding flow.

    The work focused on:

    • a clearer step-by-step survey structure
    • lower cognitive load through grouping and progressive disclosure
    • a softer, more approachable visual language
    • guidance that felt supportive rather than evaluative

    The goal was to reduce friction without losing useful insight.

    02 / Results

    The result was a clearer onboarding flow leading into personalised guidance.

    The design provided:

    • a more engaging survey flow
    • a softer, more consistent visual language
    • a stronger foundation for future product growth

    It set a more human tone for financial onboarding.

    03 / Impact

    • Turned a complex assessment into a friendlier onboarding flow
    • Made next steps easier to understand
    • Created a stronger entry point for personalised guidance

    LIO App

    UX and UI for a clearer, more supportive onboarding flow.

    Year

    2020

    Duration

    1 month

    Responsibilities

    Product & UX design
    Onboarding flows & information architecture
    Mobile UI & visual system

    01 / Brief & Research

    LIO needed a clearer, more supportive mobile onboarding flow.

    The work focused on:

    • a clearer step-by-step survey structure
    • lower cognitive load through grouping and progressive disclosure
    • a softer, more approachable visual language
    • guidance that felt supportive rather than evaluative

    The goal was to reduce friction without losing useful insight.

    02 / Results

    The result was a clearer onboarding flow leading into personalised guidance.

    The design provided:

    • a more engaging survey flow
    • a softer, more consistent visual language
    • a stronger foundation for future product growth

    It set a more human tone for financial onboarding.

    03 / Impact

    • Turned a complex assessment into a friendlier onboarding flow
    • Made next steps easier to understand
    • Created a stronger entry point for personalised guidance